Shipping Policy

Last Updated: January 10, 2026

At Excarter, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders shipped from India to United States of America follow the delivery terms outlined below.

Shipping Coverage

This policy applies to shipments sent to customers located in United States. All products are shipped from India.

Delivery Schedule

Here’s what you can expect for order processing and delivery:

• Handling time: Typically 1–2 business days, Monday through Friday.

• Transit time:

  • • Free Economy Shipping: 20–28 business days 

    • Standard Shipping: 12–18 business days 

    • Express Shipping: 7–12 business days 

Once your order is processed, it will be shipped via one of our trusted delivery partners.

Carrier Partners

We work with reliable carriers such as India Post  and other premium logistics partners such as Fedex UPS DHL to ensure safe and timely delivery.

Shipping Costs

• Economy Shipping Free

• Standard Shipping: $19.00 per product

• Express Shipping: $69.00 per product

Shipping fees are calculated per product at checkout.

Delivery Concerns

If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately. We’ll work with you to resolve the matter quickly.

• Delayed Orders: If your order hasn’t arrived within the estimated timeframe, contact us for assistance.

• Damaged Parcels:

  • If the parcel is visibly damaged, please refuse delivery and notify us.

  • If damage is discovered after acceptance, contact us with photo evidence for a refund or replacement.

• Lost Packages: If confirmed lost by the carrier after investigation, you may request a full refund or replacement.

Order Tracking

Once your order ships, you’ll receive an email confirmation with a tracking number.

If you haven’t received tracking information within 3 days, please reach out to us.

Questions & Support

If you need help with address changes (before dispatch), partial shipments, or general inquiries, our support team is here to assist you.
For cancellations, please review our Return & Refund Policy.

Contact Information